Privacy Policy

Personal data or personal information is understood to mean any information relating to an identified natural person. They do not include data for which the identity has been deleted (anonymous data).

We may collect, use, store and transfer different types of personal data about you, and this data is grouped together as follows:

• identity data includes: first name, last name, title, date of birth and gender;
• contact details include: billing address, delivery address, email address and telephone numbers;
• financial data includes: bank account and payment card information as well as PayPal account information;
• transaction data includes: information relating to financial transactions and the products and services you have purchased from us;
• technical data includes: Internet Protocol (IP) address, connection data, browser type and version, time zone and geographic location, browser plug-in types and versions, system of 'operation and platform, and other technologies on the devices you use to access this website;
• profile data includes: your username, password, purchases or orders you have made, your reviews and your responses to surveys;
• Usage data includes: information about how you use our website, products and services.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

We also carry out audience measurements, for example we measure the number of page views, the number of visits to the site, as well as the activity of visitors to the site and their frequency of return.

The data collected on the site is exclusively intended for the use of Ozio. Your data is not communicated to third parties. However, you are informed that they may be disclosed by application of a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority.

However, you may see ads for our site on social media. These ads can be personalized using cookies (which track your web activity, which allows us to serve ads to customers who have visited our site). When you see an ad on social media, it may be because we have used that social media to serve ads to our customers or to users who match our customer demographics. In some cases, this may involve sharing your email address with this social network. If you no longer want to see personalized ads, you can change your cookie and privacy settings on your browser and these third-party websites.

We use different methods to collect your personal data, including through:

Information that you send us by filling out the forms on our site, our pages or social networks or by communicating with us by phone, email: your identity data, your contact details and your financial data. This involves the personal data provided by you when:

• you request our products and services;
• you create an account on our website;
• you subscribe to our services or publications;
• you solicit commercial messages;
• you participate in a contest, promotion or survey;
• you write reviews;
• you are applying for a job.

The data we collect may be transferred and stored outside the European Economic Area. It does not depend directly on us but on our host and the different plugins (or extensions) that we use.

The personal data collected may be used, depending on how you interact with us:

• to complete your order and maintain your account online;
• manage and respond to any questions or complaints that you may address to our customer service;
• improve and maintain the site, and monitor its use;
• for market research, for example, we may contact you to collect feedback on our products;
• for security reasons, to investigate fraud and, if necessary, to protect us and third parties;
• to comply with our legal and regulatory obligations.

Where we are required by law to collect personal data, or under the terms of a contract we have with you, and you do not provide such required data, we may not be able to perform the contract which we binds or that we attempt to enter into with you (for example, to provide you with goods or services). In this case, we may be required to cancel the purchase of a product or service that you make from us, but we will notify you when the time comes.

It is important that the personal data we hold about you is accurate and up to date. Please keep us informed of any changes to your personal data during your relationship with us.

This site ensures that data is encrypted when leaving the site. This process involves converting information or data into code to prevent unauthorized access. This site follows this process and uses secure methods to ensure protection of all credit and debit card transactions. Encryption methods such as SSL are used to protect customer data as it travels to and from this site through a secure communication channel.

While we do everything in our power to ensure that personal data is protected at all times from our site, we cannot guarantee the security and integrity of any information that has been transmitted to our site.